Jotform
Versatile online form builder trusted by 35 million users, offering 10,000+ templates, drag-and-drop editing, payment processing, e-signatures, and HIPAA compliance. Features a generous free plan and extensive widget library.
Businesses needing a versatile form builder with extensive templates, payment processing, and e-signature capabilities for diverse use cases
Our Verdict
Versatile online form builder trusted by 35 million users, offering 10,000+ templates, drag-and-drop editing, payment processing, e-signatures, and HIPAA compliance. Features a generous free plan and extensive widget library.
Rating Breakdown
Why Trust This Review
Our team has spent 40+ hours hands-on testing Jotform across real-world scenarios. We follow a rigorous methodology with weighted scoring criteria. Our reviews are editorially independent and never influenced by affiliate partnerships.
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Pros & Cons
Pros
- 10,000+ templates cover virtually every form use case
- Generous free plan with 5 forms and 100 monthly submissions
- HIPAA compliance available for healthcare organizations
- Built-in e-signatures with Jotform Sign
- Supports payment processing through Stripe, PayPal, and Square
Cons
- Free plan includes Jotform branding that cannot be removed
- No A/B testing functionality available
- Form views and submission limits can be restrictive on lower plans
- Interface is functional but not as visually polished as Typeform
Full Review
Overview
Jotform is one of the most established online form builders, trusted by over 35 million users worldwide. The platform excels at creating everything from simple contact forms to complex multi-page surveys, payment forms, registration forms, and order forms with conditional logic.
Key Features
The drag-and-drop form builder includes over 10,000 pre-built templates and 100+ widgets that extend functionality with features like date pickers, e-signatures, file uploads, and geolocation. Conditional logic shows or hides fields based on user responses for a tailored experience.
Form Types
Jotform supports contact forms, surveys, registration forms, order forms, payment forms, feedback forms, application forms, and booking forms. Jotform Cards provides a Typeform-style one-question-at-a-time experience for higher engagement.
Payment Processing
Integrated payment processing supports Stripe, PayPal, Square, and Authorize.net, allowing you to collect payments, donations, and subscriptions directly within forms.
E-Signatures & HIPAA
Jotform Sign enables electronic signatures within forms for contracts and approvals. HIPAA compliance is available on the Gold plan and above, making it suitable for healthcare organizations.
Pricing
The free Starter plan includes 5 forms and 100 monthly submissions. Bronze at $34/month (annually) offers 25 forms and 1,000 submissions. Silver at $39/month adds 50 forms. Gold at $99/month includes 100 forms and HIPAA compliance. Enterprise offers custom pricing.
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Frequently Asked Questions
Yes, Jotform offers HIPAA compliance on the Gold plan ($99/month annually) and Enterprise plan. This includes a signed Business Associate Agreement (BAA), encrypted form submissions, and secure data storage, making it suitable for healthcare organizations.
Yes, Jotform integrates with payment gateways including Stripe, PayPal, Square, and Authorize.net. You can collect one-time payments, donations, registrations, and product orders directly within your forms on any paid plan.
Written by
Sarah has spent 10+ years in marketing technology, working with companies from early-stage startups to Fortune 500 enterprises. She specializes in evaluating automation platforms, CRM integrations, and lead generation tools. Her reviews focus on real-world business impact and ROI.
Co-written by
Marcus has spent over a decade in SaaS integration and business automation. He specializes in evaluating API architectures, workflow automation tools, and sales funnel platforms. His reviews focus on implementation details, technical depth, and real-world integration scenarios.
Final Verdict
Jotform scores 8.1/10
With a score of 8.1 out of 10, Jotform is a strong performer that delivers great value. It’s particularly well-suited for Businesses needing a versatile form builder with extensive templates, payment processing, and e-signature capabilities for diverse use cases.